Terms & Conditions

Terms & Conditions

Acceptance of Terms and Conditions

By booking lessons with Kayleigh McDine, you are deemed to understand and accept these Terms & Conditions, forming the basis of the contract between us.

Booking and Payments:

  1. Booking and payments can only be made online on ClassForKids. Confirmation is only received upon payment.
  2. Upon payment, you'll receive a confirmation email detailing your order, class information, and payment details.
  3. An annual joining fee of £25 per child is non-refundable or transferable upon cancellation.

Payment Options:

  1. Monthly Subscription:
  • When enrolling for a new term, you are agreeing to participate for the full duration. 
  • Payment is collected on the 1st of each month.
  • Non-payment prompts email communication and potential cancellation.
  • Debt collection agency may be appointed for unpaid lessons.
  1. Block Booking:
  • When enrolling for a new term or one-off session you are agreeing to participate for the full duration. 
  • Fees must be paid in full before the term starts.
  • Non-payment by re-enrolment deadline may result in loosing your space.

Cancellation Policy:

  1. You will automatically keep your place for next term unless you tell me otherwise.
  2. If you do not wish to keep your space please give me written notice via email at least four weeks before the end of the current term.
  3. Refunds are not provided for cancellations during the term or after the re-enrolment deadline.
  4. Lessons are non-transferable; no refunds for missed lessons.
  5. Cancellation doesn't relieve the obligation to pay for lessons.
  6. No refunds for adverse weather conditions.
  7. All cancellation requests communicated via email to hello@swimwithkayleigh.co.uk

Cancellation by Swim with Kayleigh:

  1. Classes may be canceled if the pool is unfit or due to force majeure.
  2. No refund for cancellations due to unforeseen circumstances.
  3. No refunds for adverse weather conditions.
  4. Kayleigh will communicate cancellations via email and/or text.

Medical Conditions and Sickness:

  1. All medical conditions must be disclosed before starting lessons.
  2. Bring necessary medication to lessons.
  3. Contagious illnesses - wait until cleared by a doctor to swim.
  4. Athlete's foot or open wounds - refrain from attending until healed.
  5. Follow Government guidance for COVID or contagious illnesses.

Loss/Injury Suffered by Participants:

  1. No responsibility for incidents out of Kayleigh's control.
  2. Respect property; use facilities at your own risk.
  3. No liability for loss or injury or death during lessons.
  4. No liability for holding children incorrectly or submerging them underwater.

Behaviour/General Responsibilities:

  1. Obey instructions from pool staff and teacher.
  2. Right to remove anyone displaying disruptive behavior.
  3. No use of mobile phones on the poolside.
  4. One adult per child in water during parent & child lessons.
  5. Double nappy policy for babies and pre-schoolers.

Photography & Recording:

  1. No photography or video recording without prior agreement.
  2. Kayleigh may use photos/videos for marketing with consent.

Privacy and Data Protection:

  1. Permission granted for information use by Kayleigh via ClassForKids.
  2. Update ClassForKids for changes in contact or medical information.
  3. Information retained until membership elapses for one calendar year.

Safeguarding:

Adopts the STA Safeguarding Policy.

https://www.sta.co.uk/policies/safeguarding-policy/

Queries & Complaints:

Email hello@swimwithkayleigh.co.uk for prompt resolution.

Changes to Terms & Conditions:

Updates communicated; non-acceptance to be notified within 14 days.